Dear Customer,

if you have questions about carNAVi or need help using your device you've come to the right place. Please take your time to look into our on-line support before you send a question or message to us. Quite often you'll be able to find answers there.

The carNAVi FAQ (Frequently Asked Questions) hopefully helps you to find solutions for questions others had asked already before. The site is offering a global search, simply key in the topic in search field on top. Or just browse the categories located on the left side.

But if you can't find it in our on-line documentation, feel free to email us. We'll be attentively listening to your feedback and try our best to solve your problems. Please keep in mind that when reporting a problem, you should be informal and descriptive. Take care to write in every detail when and where the problem appears. This will help us to fix it much faster.