The SD card or Flash memory of your carNAVi contains all your software and data that is needed for the navigation system to work. This includes the navigation program, the maps and also your personal settings.

If you deleted parts or all of the data on your SD card or Flash memory, kindly visit our software archive and search for 'recovery' or simply click this link to download our software recovery tool.

For a technical supportrequest we have prepared a support request form.

To prevent a loss of data stored on your SD card, we highly recommend the use of the carNAVi Backup Tool, which is available for free in the software download section.